– Testimonials –
We often get to know our clients very well at Heulwen Lewis Bespoke. Designing bespoke jewellery means we hear the sentimental stories behind each commission, and we can’t help but feel invested in how they are received. Seeing photographs of the jewellery being enjoyed, and hearing from happy clients is a magical part of the job. To our delight, many clients stay in touch, using us again to mark other important moments in their lives.
These testimonials represent the final chapter in our part of the journey with a bespoke piece. But for our clients, the story continues. Their jewellery will be treasured for a lifetime and perhaps even passed down for generations. Here, they explain what that means to them….
‘Having searched high and low for over a year, and finding many things that were close to what I wanted but didn’t quite meet my idea, I was recommended Sarah by a friend and am SO grateful! Firstly she was incredibly accommodating in when and where she could meet me and it all moved much quicker than I’d imagined. There was no limit to the lengths she went to during the design process or her patience with me changing my mind and asking for alternatives (that she knew wouldn’t work but still allowed the time for me to go through the process and see this for myself!) I really enjoyed our little meetups in coffee shops to refine the design and she was more than happy to provide options and time for me to decide. Again, the final product came through much quicker than I’d expected and I wear the necklace every single day and love it! It’s exactly what I had in mind.’
Esther Hamilton
‘Thank you so much Sarah for the beautiful wedding rings that you designed for Shane and I. We are both absolutely delighted with them. From start to finish Sarah was very professional and listened to what we wanted and she definitely delivered and more! Thank you ☺’
Christina and Shane
‘We had a slightly more unusual request for Sarah – to design and make us an engagement ring using our lab-grown diamond. We were looking for an experienced jewellery designer to truly do justice to the amazing diamond we had. Sarah was a recommendation from a friend, and we finally settled on her after looking at her beautiful designs on Facebook and her website. From the first email, all the way through to the finished piece, Sarah was reassuring, knowledgeable, patient and kind. Not to mention super talented. The brief I initially gave her changed after a few days, and she was able to produce a few different designs for me to compare. The design I decided upon was perfect. She’d captured all that I was looking for. We were looking for an ethical ring so the stones Sarah sourced for the halo were moissanite rather than mined diamonds. She made the process of discussing the requirements we wanted so easy. I honestly couldn’t be happier with my ring. Thank you so much for being able to create something so fabulous and completely in keeping with our ethical views.’
Sarah Lucas
‘I offered to buy my wife a ring for our Ruby wedding anniversary. After many fruitless months before and years after our anniversary trawling around jewellers to see something she half liked without success it was soon time for our sapphire anniversary. The thought of repeating this experience was too much so I persuaded her to describe to Sarah what she was looking for. The result, in a short time a beautiful ring she loves and one happy husband who no longer has to look in every jewellers window when out. A win win and a great experience seeing the ring go from discussion of design, through to a cad model, 3D model, choice of stones and final ring. I can really recommend the service. Now 4 free years until our 50th ‘
John Lewis
‘Sarah was wonderful when getting my diamond engagement ring fixed. The Diamond was loose in the setting and she had it fixed beautifully and quickly too!’
Lizzy Steer
‘Thanks to Sarah I fell in love with my engagement ring again. I loved working with her to renovate it, she’s a delight to spend time with. She has a special ability to just start drawing as you share your dream with her. Seeing drawings from different angles and then getting a 3D printed model of the ring really helped bring it to life before agreeing to go ahead. She also helped sort out the valuation for insurance. Overall a great experience and I’d highly recommend Sarah and her work.’
Natalie Henderson
‘Sarah was incredibly professional and friendly! The whole process was really quick and the designs Sarah created were absolutely beautiful! Couldn’t recommend highly enough! If you want a bespoke piece of jewellery, then Sarah is the one to ask!’
Steve Osbourne
‘Sarah designed my engagement ring. It is perfect, beautiful and elegant. It fits me perfectly and has given me great after care. She is an expert and perfectionist. She was very discreet and very professional. I highly recommend Sarah for all! We will be ordering our wedding rings through Sarah. Can’t thank you enough Sarah xx’
Claire Croft
We asked Sarah to design a tie pin for our son’s 40th birthday. She sent us quite a few based upon our wishes. She was extremely professional in her approach. What we liked was the high level of help and advice without any pressure to decide. When we finally decided on the design we liked, she completed the work in a timely manner. The final touch was the way the parcel was delivered. So professional and we heartily recommend her abilities and overall service.’
Keith Jones
‘Hi Sarah, thank you for making such a wonderful job of my ring, I wear it every day Love it to bits! I have recommended you to all of my friends! xx’
Uli Robertson
‘I approached Sarah to design a ring for me, reusing a topaz stone from a piece of jewellery I rarely wore. We discussed my style and likes/dislikes and Sarah put together a beautiful realistic CAD design, which she sent over to me via email. It was absolutely perfect, and just what I had pictured in my mind, but had failed to put into words! When I received my finished ring in the post, it was like Christmas Day. Best present I have ever treated myself too! Will definitely be back for more in future. Thanks a million!’
Issy Hawkley.
‘Perfect service and workmanship from start to finish. I can’t recommend Heulwen Lewis Bespoke enough. Thank you for making my wedding ring exactly the way I wanted. 5*’
Martin John Rough
