– The Bespoke Journey –
Below outlines the journey your fabulous piece will take…
STAGE 1: INITIAL CONSULTATION
Your bespoke journey begins with a chat with our founder — Sarah — either face-to-face or via email. She’s also happy to chat over Zoom.
This ‘get-to-know-you’ session is all about exploring your vision for your bespoke jewellery piece. Don’t worry if you don’t know where to start. Sarah specialises in drawing out ideas you didn’t know you had! Let’s explore the eras and styles that appeal to you, who or what has inspired your commission and what it represents to you. If you’ve brought pictures, a Pinterest board or other items to share, great! There’s nothing more inspiring than pouring over mood boards and hearing your ideas.
If you’ve brought an heirloom, old gemstones or vintage jewellery you’d like to remodel or up-cycle, please share their history. If you feel comfortable, now’s your time to reveal the memories and associations that make it special to you. Details about your relationship with the previous owner, any memories you hold dear, and how you’d like to reflect this in the redesign are all welcome.
From concepts and colours to gemstones and settings — this consultation will uncover what will make your bespoke design unique to you.
Following the consultation, you can look forward to receiving your initial designs in as little as a week — although exact timings depend on your needs and desires. We will also source any gemstones or diamonds required at this stage.
STAGE 2: SECOND CONSULTATION
We will invite you for the second consultation to view and discuss initial hand sketches. It’s an exciting moment when you’ll see your idea taking shape for the first time. The discussion allows you to see how we’re interpreting your vision and pin down any details still up for consideration.
STAGE 3: CAD IMAGES AND RESIN SAMPLE
Once you’ve finalised your design and gemstones, we’ll create realistic images of your bespoke piece using CAD design. For further reassurance, we can produce a resin model for you to sign off before beginning work on your final piece.
STAGE 4: CRAFTING YOUR MASTERPIECE
This is when your design comes to life. With a combination of the latest technology, the oldest bench skills and the utmost attention to detail, our team of craftsmen and craftswomen will translate your design into sparkling reality in around 3-4 weeks.
STAGE 5: THE BIG DAY!
Tada! At your earliest convenience, we’ll invite you to the workshop, organise delivery or arrange to come to you for the big reveal! We’ll present your bespoke masterpiece, boxed alongside the initial CAD drawings, ready for you or your loved one to cherish and enjoy.
STAGE 6: AFTERCARE
We know how special this jewellery piece will be to you or your loved one, so we’re pleased to offer a complimentary stone ‘check and polish’ one year after purchase. Additional checks will incur a small charge. We recommend you book these annually as your insurance may require it.